App won't open after new update

Re: App won't open after new update

Postby _0nyx_ » Sat Jun 07, 2014 7:37 pm

Yeah same here. So since we're all likely screwed for this GW I would really appreciate some sort of solid compensation like gems. I don't want to here you can't specify who has no connection, it's everyone who hasn't been on since this epidemic. If you can't even see that just give everyone compensation, it's not like I'll fall behind any more off everyone receiving 50gems or so.
_0nyx_
 
Posts: 115
Joined: Fri Apr 25, 2014 8:30 pm

Re: App won't open after new update

Postby admin » Sat Jun 07, 2014 9:47 pm

Please upgrade to iOS 6 or above if your device allows it. Version 2.0.8 should be available within couple days hopefully. After this issue has been fixed for players on version 5.0.1 and 5.1.1, we may evaluate any compensation request sent via PM on a case-by-case scenario based on length of discontinuation and past contributions and purchases. Only a tiny percentage of our players should be affected since mass majority of our players are on iOS 6 or higher.
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am

Re: App won't open after new update

Postby Bigbadjohn » Mon Jun 09, 2014 12:58 am

Ah - this explains why a couple of my friends contacted me this morning - oh dear - going to hurt them in GW quite badly :cry:
Bigbadjohn
 
Posts: 168
Joined: Thu Nov 28, 2013 9:28 am

Re: App won't open after new update

Postby Nightlight72 » Mon Jun 09, 2014 1:57 pm

My App now works, thank you all so much ;-)
Nightlight72
 
Posts: 3
Joined: Fri Jun 06, 2014 2:58 am

Re: App won't open after new update

Postby ZOOT » Mon Jun 09, 2014 4:13 pm

2.0.8 is out now appstore!!!1
ZOOT
 
Posts: 252
Joined: Fri Apr 11, 2014 4:22 pm

Re: App won't open after new update

Postby Friesz » Mon Jun 09, 2014 10:13 pm

Loaded 2.08 today. It appears to work. Thank you for the support.
Friesz
 
Posts: 4
Joined: Sat Jun 07, 2014 8:05 am

Previous

Return to Dragon Era Support