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game crash (quick help needed)

PostPosted: Wed Mar 11, 2015 10:05 am
by ZOOT
I have a question:

I was playing my game and i crashed. And i kept crashing so i deleted the game so i could restart it. But the app store has server issues at the moment so i can not download it. I would like a transfer code for my game to get it on my other iphone so i can keep playing so i can get my boss card i was aiming for and been working so hard for. I would like a quick responds please since i am busy with it all afternoon.

Greets Zoot

Re: game crash (quick help needed)

PostPosted: Wed Mar 11, 2015 11:20 am
by Lee
Zoot, send PM support a PM with the following details

Your 6 letter/digit friend code (Menu--Invite Bonus--My ID)
- Your in game name
- Your character level
- Approximate Gem balance
- Approximate Coin balance
- Approximate potion balances
- Approximate ticket and guild point balance
- Name some cards in active battle team (leader card + team member cards)

Re: game crash (quick help needed)

PostPosted: Wed Mar 11, 2015 11:35 am
by ZOOT
****Update*****
me other iPod is also in crash modus !!
i need to delete it but appstore has problems to redownload


PS more people problems with crashing game?????

Re: game crash (quick help needed)

PostPosted: Wed Mar 11, 2015 12:10 pm
by Skitter
Same thing with me,

Re: game crash (quick help needed)

PostPosted: Wed Mar 11, 2015 12:44 pm
by ZOOT
Skitter wrote:Same thing with me,

Best friend of me also problems (he dint have acount here yet)

Re: game crash (quick help needed)

PostPosted: Wed Mar 11, 2015 3:43 pm
by ZOOT
Problem is solved appstore is working again !!

Re: game crash (quick help needed)

PostPosted: Sat Apr 04, 2015 5:54 pm
by ajb951
Hi there! The game crashed on the spin that cleared out a Solomons mine run and I lost the energy, exp, and gold as a result. Is there a way to recover this?

Re: game crash (quick help needed)

PostPosted: Mon Apr 06, 2015 9:14 pm
by pmsupport
Hi ajb951, to improve the game performance and avoid the game crashes, please make sure the following:
- you don't have many other apps running in the background
- you have enough storage space in your device main memory as well as SD card if the game is installed there

I have sent you a private message regarding this matter. Please check your new message.