game crash (quick help needed)

game crash (quick help needed)

Postby ZOOT » Wed Mar 11, 2015 10:05 am

I have a question:

I was playing my game and i crashed. And i kept crashing so i deleted the game so i could restart it. But the app store has server issues at the moment so i can not download it. I would like a transfer code for my game to get it on my other iphone so i can keep playing so i can get my boss card i was aiming for and been working so hard for. I would like a quick responds please since i am busy with it all afternoon.

Greets Zoot
ZOOT
 
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Re: game crash (quick help needed)

Postby Lee » Wed Mar 11, 2015 11:20 am

Zoot, send PM support a PM with the following details

Your 6 letter/digit friend code (Menu--Invite Bonus--My ID)
- Your in game name
- Your character level
- Approximate Gem balance
- Approximate Coin balance
- Approximate potion balances
- Approximate ticket and guild point balance
- Name some cards in active battle team (leader card + team member cards)
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Re: game crash (quick help needed)

Postby ZOOT » Wed Mar 11, 2015 11:35 am

****Update*****
me other iPod is also in crash modus !!
i need to delete it but appstore has problems to redownload


PS more people problems with crashing game?????
ZOOT
 
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Re: game crash (quick help needed)

Postby Skitter » Wed Mar 11, 2015 12:10 pm

Same thing with me,
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Re: game crash (quick help needed)

Postby ZOOT » Wed Mar 11, 2015 12:44 pm

Skitter wrote:Same thing with me,

Best friend of me also problems (he dint have acount here yet)
ZOOT
 
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Re: game crash (quick help needed)

Postby ZOOT » Wed Mar 11, 2015 3:43 pm

Problem is solved appstore is working again !!
ZOOT
 
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Re: game crash (quick help needed)

Postby ajb951 » Sat Apr 04, 2015 5:54 pm

Hi there! The game crashed on the spin that cleared out a Solomons mine run and I lost the energy, exp, and gold as a result. Is there a way to recover this?
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Re: game crash (quick help needed)

Postby pmsupport » Mon Apr 06, 2015 9:14 pm

Hi ajb951, to improve the game performance and avoid the game crashes, please make sure the following:
- you don't have many other apps running in the background
- you have enough storage space in your device main memory as well as SD card if the game is installed there

I have sent you a private message regarding this matter. Please check your new message.
Enjoy the game!
Playmage Support
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