game crashes

game crashes

Postby alkis » Tue May 05, 2015 8:49 am

Hey. The game doesn't even let me log in. It happened suddenly an hour ago. I deleted the game and installed it again. Then I logged in successfully and now it happened again :/
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Re: game crashes

Postby pmsupport » Tue May 05, 2015 8:46 pm

Hi alkis, did this happen right after you upgrade the game to version 3.0.10? Please clear more space in your device main memory and SD card and close other apps running in the background if you haven't done these yet.
Enjoy the game!
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Re: game crashes

Postby alkis » Wed May 06, 2015 12:06 am

its ok now. Ty ;) something else. My friend was playing and suddenly his game crashed too. But when he started the app again the game restarted. His acc was lost. Should I pm u his personal information? Gems coins epots revs etc?
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Re: game crashes

Postby pmsupport » Wed May 06, 2015 12:09 am

Hi alkis. Yes, you can send me the required information of his account as in this post: viewtopic.php?f=37&t=13114. It's recommended that he sends me a private message or send an email to support@playmage.com himself though.
Enjoy the game!
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