getting my account back

getting my account back

Postby mee » Mon May 11, 2015 12:00 am

Wondering how to get my account back..it's been a while. If i remember correctly is A812E8. Your help is appreciated.
mee
 
Posts: 166
Joined: Fri Dec 27, 2013 1:21 am

Re: getting my account back

Postby pmsupport » Mon May 11, 2015 2:30 am

Hi mee, please send the following information to me via private message (the PM button to the right of this post) or send an email to support@playmage.com:

- Your in game name
- Your character level
- Approximate Gem balance
- Approximate Coin balance
- Approximate potion balances
- Approximate ticket and guild point balance
- Last stage unlocked. (e.g. Chapter 1, Area 5. Isle of Dark)
- Name some cards in active battle team (leader card + team member cards)

It's okay if you don't remember exactly some of the information, but please try to provide as much information as possible so we can find and verify your account.

Alternatively, you can send us the order number of a previous successful transaction you made in our game via private message or email.
Enjoy the game!
Playmage Support
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pmsupport
 
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Joined: Thu Aug 02, 2012 9:13 pm


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