accidentally bought COINS instead of gems

accidentally bought COINS instead of gems

Postby pamann23 » Mon Aug 17, 2015 4:03 pm

Please help! I just bought what I thought were Dragon Era GEMS, but at the end of the transaction I discovered I had actually bought Dragon Era COINS. I used Amazon coins for the purchase, and bought the maximim number that you sell (the $99 amount). The Amazon order # for the DE Coin Chest as D01-0154234-9453004.

Can you please remove the coins that I just purchased, and replace them with GEMS??? I was trying to take advantage of the bonus on purchases that ends today!

My playmage account # is e6e2mc, game ID is PK.

I would really appreciate your help!

Patricia Amann
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Re: accidentally bought COINS instead of gems

Postby pmsupport » Mon Aug 17, 2015 8:49 pm

Hi Patricia, I have sent you a private message. Please check your new message.
Enjoy the game!
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