New tablet, Android 4.4.2 Kitkat, DE freeze on splash scree

Re: New tablet, Android 4.4.2 Kitkat, DE freeze on splash sc

Postby pmsupport » Fri Oct 09, 2015 8:45 pm

Hi Sigourney, thanks for the detailed information. I will forward it to the developers. No, I don't think there are any system particular settings that require you to check. How many cards do you have on your Dragon Era account? Over 350? About 400? Please provide your game ID. Is your Dragon Era account still on your old tablet?
Enjoy the game!
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Re: New tablet, Android 4.4.2 Kitkat, DE freeze on splash sc

Postby Sigourney » Fri Oct 09, 2015 11:46 pm

I play on FB, and Mobile, my Mobile User ID is ( dg ) and no i only have my card limit around 175 at the moment, and im level 156. Yes, my older Tablet has my current and active DE install on it, I am trying to swap over to this NEW tablet, as my old one has a cracked screen. I was assuming I would have no issue getting set up on my new tablet, then removing the app/account from my old one, once my new one was functioning.
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Re: New tablet, Android 4.4.2 Kitkat, DE freeze on splash sc

Postby pmsupport » Sat Oct 10, 2015 12:19 am

Hi Sigourney, thanks for the information. I have sent you a private message.
Enjoy the game!
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