Can't get into game

Can't get into game

Postby Mirandasmom » Wed Jan 06, 2016 1:06 pm

Hello and Happy New Year.
I just installed the update from Dec 26th and now cannot get back into the game. I get a pop up saying - unable to connect to the server, then another pop up of data error, please try again. I am on an iPad 3 and have iOS 9.2. Please help. (I'm sure I missing all these great cards in my guild shop....)
Mirandasmom
Mirandasmom
 
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Re: Can't get into game

Postby Mirandasmom » Wed Jan 06, 2016 7:53 pm

Ok- never mind- I had to delete and reinstall x2 and now it is working again.
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Posts: 43
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Re: Can't get into game

Postby mistervista » Tue Feb 02, 2016 6:20 am

I can't get into the game now.

It automatically updated this morning to version 4.0.12 and now every time I try to open it I just get the 'Dragon Era has stopped' message.

I tried clearing the cache but that didn't work so I unistalled the game and reinstalled it but it still won't work.

I'm not happy because my guild war is overdue and I can't get into the game to do it. I've asked you before not to do updates during guild wars because it's happened before but you still keep doing it. Why?
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Re: Can't get into game

Postby admin » Tue Feb 02, 2016 10:42 am

Sorry for the inconvenience. This have been fixed in version 4.0.13 which should be released by Google Play very soon, please see this thread:
viewtopic.php?f=36&t=15647
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Re: Can't get into game

Postby mistervista » Tue Feb 02, 2016 12:29 pm

Thanks,

I've got the 4.0.13 version from the store now and it's working ok again.
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Posts: 547
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