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Lost data on device
Posted:
Tue Mar 15, 2016 1:02 amby mefa
Hi,
I have lost all my data in my device including my drangon-era account
I really appreciate if you kindly help me to have my account back.
BTW, I tried to pm you but my pms remains on OUTBOX without being sent!
Re: Lost data on device
Posted:
Tue Mar 15, 2016 1:13 amby pmsupport
Hi mefa, we have received your private message and sent you the transfer code.
Re: Lost data on device
Posted:
Sun Apr 03, 2016 11:27 amby mefa
Hi Again,
Thank you very much. The transfer worked... however, when I transfer all my cards are unlocked and it is a huge pain to luck hundreds of valuable cards again or loose anyone! Is there a solution to this problem?
BTW, I sent you a pm and again it is sitting in my outbox for hours, how should I send it?
Re: Lost data on device
Posted:
Mon Apr 04, 2016 9:07 pmby pmsupport
Hi mefa, the protected cards shouldn't be unprotected after the transfer as the card protection status are now stored on our server instead of a player's device. It might happen due to lack of memory to load the protection data or storage space to download the protection data. We've received your private message.