Gems not credited

Gems not credited

Postby Esvey » Wed Nov 09, 2016 4:07 pm

I purchased $100 worth of gems (1800 gems because of the first purchase bonus), and I did not receive them, but I was still charged for them. I've tried restarting the app and even device multiple times, but there is no change. Please do not tell me I just wasted $100 for nothing.
Esvey
 
Posts: 1
Joined: Wed Nov 09, 2016 4:00 pm

Re: Gems not credited

Postby admin » Sat Nov 12, 2016 4:03 pm

Hi Esvey, if you still have not received the purchase, please send your game ID (menu->friendship->search) and the screenshot of the order confirmation to support@playmage.com.
admin
Site Admin
 
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Joined: Fri Oct 16, 2009 1:06 am


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