Kicked Out

Kicked Out

Postby cmosque9 » Thu Feb 09, 2017 5:14 pm

Please note: During my game when I try to sell cards, the game keeps kicking me out. I have uninstall and reinstall the game 3times, as well I have done a force stop and clear data and clear the cache from my Kindle 7 HDX with the people from Amazon tech support. When they couldn't help I was inform to contact you.
Can you help fix this problem its been 3days unable to play and I have been with Dragon Era for over 3yrs.
Appreciate your most prompt attention on this matter, Sincerely Lupe.
cmosque9
 
Posts: 2
Joined: Thu Feb 09, 2017 4:43 pm

Re: Kicked Out

Postby admin » Fri Feb 10, 2017 12:44 am

Hi cmosque9. This might happen on some android device when you go way over the max card limit. We can fix this by logging in with our device and helping you sell some cards. Please reply to my private message with your account info.
admin
Site Admin
 
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Re: Kicked Out

Postby cmosque9 » Thu Feb 16, 2017 1:54 pm

Please note: Yes I would like help in being able to sell cards to continue playing.
MY Account: This is my game id d8n6f7 under Lupe and I am with team Elite d8n6f7, hope this helps.
cmosque9
 
Posts: 2
Joined: Thu Feb 09, 2017 4:43 pm

Re: Kicked Out

Postby admin » Fri Feb 17, 2017 4:03 am

Hi cmosque9,

I have removed some 2 and 3 star fodder cards from your account and provided you a transfer code to reclaim your account. Please check your private message for transfer instructions.

Best Regards,
Admin / Playmage Support
admin
Site Admin
 
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Re: Kicked Out

Postby Nat » Sun Feb 26, 2017 5:16 pm

Hi i Need help also.
Id is fdxdfy.
I cant sell cards or streng something,if i want to do it i will be kick out of game.
I Need help bevor Guild War starten please
Nat
 
Posts: 1
Joined: Sun Feb 26, 2017 5:07 pm

Re: Kicked Out

Postby admin » Tue Mar 21, 2017 1:16 am

Hi Nat. I have removed some lower star cards from your account. Please let me know if you still have problems with the game.
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am

Re: Kicked Out

Postby UCC » Wed Mar 22, 2017 9:37 pm

I have the same problem

my ID is jbbm64
UCC
 
Posts: 1
Joined: Wed Mar 22, 2017 10:57 am

Re: Kicked Out

Postby admin » Thu Mar 23, 2017 9:37 pm

Hi UCC,

I see that there is only 490 cards on your account now, do you still need help with deleting lower cards?

Best Regards,
Admin / Playmage Support
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am


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