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IOS 12

PostPosted: Thu Oct 04, 2018 10:23 am
by Sir Lukas
Hi admin

I upgraded my Ipad to IOS 12 and lost all animations in the game . The game is playable but its not " pretty" .

Am i alone with this problem ?

Have a nice day .

Re: IOS 12

PostPosted: Fri Oct 05, 2018 1:00 am
by Johnnygg
You are not alone. I just created a login to this forum so I could report the issue.

All animations are broken and erratically jumpy. It’s somewhat playable manually spinning, but the timing is so off, it’s difficult to auto spin and be able to time stopping it before dying.

Definitely an IOS12 issue as it acts the same on both my iPhone and iPad.

Re: IOS 12

PostPosted: Fri Oct 05, 2018 4:55 am
by admin
Thanks for the report. This is caused by a change in iOS 12 making the underlying game framework's animation timing function to stop functioning correctly, especially when the hand is touching the screen. Touching the screen also makes the energy and guild shop countdown clock go faster as well, since it uses same timing function.

At this time we are not sure if this is a intended breakage change or an iOS 12 bug (yes, we are aware it doesn't affect most other games as they don't use the same game framework), but the issue is not easily fixable as it may require rewriting the game in a different framework. Hopefully, the next iOS 12 update will fix this issue.

There is a workaround to keep the game playable in IOS 12, which is to not touch the screen unless you need to tap on something. When you are in battle and enter auto-spin, there is no need to keep touching the screen to keep it auto-spinning. Also do not stay on the guild shop screen and press refresh as soon as the timer reaches 0, as the client timer is no longer accurate, go back out and in again to see it reset to correct timing.

Best Regards,
Playmage Support

Re: IOS 12

PostPosted: Fri Oct 05, 2018 7:48 am
by Sir Lukas
Thanks. I hope to see a IOS fix soon !

Re: IOS 12

PostPosted: Mon Oct 08, 2018 2:28 pm
by Johnnygg
Sadly, Apples IOS 12.01 update didn’t fix the issue :-(

Re: IOS 12

PostPosted: Sun Oct 14, 2018 7:40 am
by mistervista
It's the same on the wife's ipad, it's horrendous to play now and looks awful.

Re: IOS 12

PostPosted: Tue Oct 16, 2018 5:57 am
by mistervista
It isn't just while playing or auto running either. It's jumpy and glitchy on every page you look at, even when you just collect your free daily recruit it's glitchy.

I assume playmage have contacted apple and told them of the problem so they know it needs fixing?