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DE card bank
Posted:
Tue Nov 20, 2018 3:58 am
by Will
dear pm. I am trying to activate the external card bank but I keep getting "invalid ID or Token" message. I have tried numerous times with the information provided and followed all the instructions. Can you please help me, thanks.
Re: DE card bank
Posted:
Tue Nov 20, 2018 7:10 am
by admin
Please make sure login into the game on the phone first, and make sure you aren't entering your gameID incorrectly (eg l might be an 1, O might be an 0). You can always screenshot on the phone then enlarge the picture to make sure you are typing the right information.
Best Regards,
Playmage Support
Re: DE card bank
Posted:
Tue Nov 20, 2018 8:50 am
by Will
Dear pm, I have tried over 20 times and still no joy. I have entered the details exactly as they are written in your message on the news page. Could you please offer me some helpful advice, thankyou.
Re: DE card bank
Posted:
Wed Nov 21, 2018 6:26 am
by admin
You can send us a screenshot of what you are entering on the page to our support email
support@playmage.com and include your in-game id in the email.
Best Regards,
Playmage Support