DE card bank

DE card bank

Postby Will » Tue Nov 20, 2018 3:58 am

dear pm. I am trying to activate the external card bank but I keep getting "invalid ID or Token" message. I have tried numerous times with the information provided and followed all the instructions. Can you please help me, thanks.
Will
 
Posts: 30
Joined: Sun Mar 06, 2016 10:01 am

Re: DE card bank

Postby admin » Tue Nov 20, 2018 7:10 am

Please make sure login into the game on the phone first, and make sure you aren't entering your gameID incorrectly (eg l might be an 1, O might be an 0). You can always screenshot on the phone then enlarge the picture to make sure you are typing the right information.

Best Regards,
Playmage Support
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am

Re: DE card bank

Postby Will » Tue Nov 20, 2018 8:50 am

Dear pm, I have tried over 20 times and still no joy. I have entered the details exactly as they are written in your message on the news page. Could you please offer me some helpful advice, thankyou.
Will
 
Posts: 30
Joined: Sun Mar 06, 2016 10:01 am

Re: DE card bank

Postby admin » Wed Nov 21, 2018 6:26 am

You can send us a screenshot of what you are entering on the page to our support email support@playmage.com and include your in-game id in the email.

Best Regards,
Playmage Support
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am


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