Loading problems

Re: Loading problems

Postby captaincave » Sat Nov 08, 2014 6:56 pm

I've tested for my game client how deep from the main menu can it reach
I've cleared the browser cache before doing this.

LEGEND:
[blocking] - the spinning sailor wheel show up and not go away, must refresh
[TIMEOUT] - the spinning sailor wheel show up and then disappeared, but nothing further happened
[OK] - ok is ok, seems normal

Code: Select all
Home
    Claim Special Bonus - [OK] normal bonus and spin wheel bonus ok
    friend (not shown)
    new bonus - [OK]
       claim bonus - [OK] card and money added
    new cruits - [OK] same as main menu 'Recruit'
    Quest - [OK] same as main menu 'War'
    Arena  - [blocking]
    Guild - [TIMEOUT]
    Raid - [OK] / [blocking] if clicking other command first
       <show all raid boss escaped, no further test>
    NEWS:
       All news list - [OK]
       Server Time counting   
War
   Map-List - [OK] normal map / bonus map
      Enter Map - [TIMEOUT]
Cards
   Edit Teams - [OK]
     change leader - <not test>  graphic not load, cannot click the aviator
     cheange team member <not test>
   Sell - [OK] show card list and card count and card limit correctly
      select some card and click sell ok - [OK], money added
   Strengthen - enter screen [OK]
      select main card - [OK]
      select material cards - [OK]
      *strengthen confirm - [OK]
         (ie.exp increased)
   Evolve - enter screen [OK]
      select main card - [OK], requirement cards shown
      <no further test for no lv20 card or mssing card>
   Monster List - [TIMEOUT]
   Material - [TIMEOUT]
Shop - [blocking]
Recruit
   Redeem Miles - [blocking]
   Gem Recruit - [OK]
      500 gem recruit (not enough) [OK]
         RECHARGE - [blocking]
   Free Chance - [blocking]
   add friends -
      notify friend no longer exist - [OK]
      send friend request - [OK]
Menu -
   Friendship -
     show freind list - [OK]
        delete friend - [OK]
   Message Box -
     show message - [OK]
        delete message - [OK]   
   Invite Bonus -
      My ID - [blocking]
      Claim - [OK] show 'You have not invited ...'
   Help - [OK]
   Dream World Promo - [OK]
   Settings - [blocking]
   Leaderboard - [blocking]
   Staff - [OK]
   Archives -
      Movie List - [blocking]



It clearly show that not the server total break down.
It seems some part of the remote files is not loaded properly, eg. not all graphic is loaded after I clear the cache.

I suspect it is something wrong about the playmage's facebook cloud storage.

Hope this is helpful.
captaincave
 
Posts: 23
Joined: Sat Aug 23, 2014 3:51 am

Re: Loading problems

Postby dilsama » Sat Nov 08, 2014 7:32 pm

This is from trying to do Ch.3 shadow stage quest...after selecting my helper

Code: Select all

GET https://s-assets.tp-cdn.com/static3/js/api/payment_overlay.js net::ERR_BLOCKED_BY_CLIENT indexfb.jsp?p=fb&refpid=dwgcp:148
Connection is closed
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture83.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture83.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture57.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture57.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture83.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture83.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture57.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture57.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture83.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture83.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture57.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture57.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture178.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture178.png:1
GET https://d1fayh88[code][/code]m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture68.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture68.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture178.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture178.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture68.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture68.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture178.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture178.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture68.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/allCards/card_picture68.png:1


This is from trying to enter the raid menu

Code: Select all
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/triggerBossBg.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/triggerBossBg.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/triggerBossBg.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/triggerBossBg.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/triggerTimeBg.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/triggerTimeBg.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/triggerTimeBg.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/triggerTimeBg.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/triggerTimeBg.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/triggerTimeBg.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/slot_showLineNums.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/slot_showLineNums.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/slot_showLineNums.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/slot_showLineNums.png:1
GET https://d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/slot_showLineNums.png 502 (Bad Gateway) d1fayh88m6iekw.cloudfront.net/assets140807/imgs/triggerboss/slot_showLineNums.png:1
dilsama
 
Posts: 107
Joined: Sat Nov 19, 2011 2:18 pm

Re: Loading problems

Postby captaincave » Sat Nov 08, 2014 7:52 pm

HTTP Error 502 Bad gateway

This usually does not mean that the upstream server is down (no response to the gateway/proxy), but rather that the upstream server and the gateway/proxy do not agree on the protocol for exchanging data.


Combine with there are some certificate problem, ie. my firefox said: defb.playmage.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer), and this pic @ Connection is untrusted , hopefully the problem can be identified and fixed as soon as possible.
captaincave
 
Posts: 23
Joined: Sat Aug 23, 2014 3:51 am

Previous

Return to Dragon Era Support (Facebook Server)

cron