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data error

PostPosted: Wed Dec 17, 2014 11:15 pm
by robert276
i just had a data error at around 10 pm cst after completing the demonic whisper stage of the ice dragon sea and lost out on the energy/gold i needed to start the stage and also lost out on three regular chest and one gold along with the xp and gold. i know its not much but it's still irritating

Re: data error

PostPosted: Wed Dec 17, 2014 11:53 pm
by pmsupport
Hi robert276, sorry to hear about what happened. To avoid the problem, please make sure the following:

- play the game under a stable and strong network connection
- avoid having many other apps running in the background
- make sure you have enough storage space in your device main memory as well as SD card if the game is installed there.

Re: data error

PostPosted: Sun Jan 11, 2015 11:35 am
by Nikola
Image

3 time today, i think this error was fixed but now i see again is here

Re: data error

PostPosted: Sun Jan 11, 2015 8:46 pm
by pmsupport
Hi Nikola, thanks for the report. I will have the QA team look at it.