lost my account, with my ipad

lost my account, with my ipad

Postby Omega Z » Thu Jan 22, 2015 5:43 pm

Lost my account, how do I begin the process of retrieving it. Any help would bee appreciated.
Omega Z
Posts: 2
Joined: Thu Jan 22, 2015 5:35 pm

Re: lost my account, with my ipad

Postby pmsupport » Thu Jan 22, 2015 8:40 pm

Hi Omega Z, please send the following information to me via private message (the PM button to the right of this post) so that we can locate and verify your account:

- Your 6 letter/digit friend code (Menu--Invite Bonus--My ID)
- Your in game name
- Your character level
- Approximate Gem balance
- Approximate Coin balance
- Approximate Energy Potion/Revive Potion balance
- Approximate ticket and guild point balance
- Last stage unlocked. (e.g. Chapter 1, Area 5. Isle of Dark)
- Name some cards in active battle team (leader card + team member cards)

It's okay if you don't remember exactly some of the information, but please try to provide as much information as possible.
Enjoy the game!
Playmage Support
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Posts: 1657
Joined: Thu Aug 02, 2012 9:13 pm

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