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Freeze / Refresh bug

PostPosted: Sun Feb 15, 2015 2:11 am
by dilsama
Just a little bit ago the game froze on me, so I refreshed. I was almost through Difficult Solomon's mines (99%). I refreshed the page and it went to the home screen. All the news items were marked as "new" (I had previously looked at all of them) and all my cards were unlocked.

I have since re-locked (protected) all my cards.
Just wanted to report this. It also seems that a few people in my guild have experienced something similar.

Re: Freeze / Refresh bug

PostPosted: Tue Feb 24, 2015 8:53 pm
by pmsupport
Hi dilsama, it sounds like your game data has somehow been cleared, so that the stages were marked as New again and your cards' protection status were lost. Please clear more free space in your device main memory as well as SD card if the game is installed there. Please also check if you have installed any utility apps that will clear the game data automatically.

Re: Freeze / Refresh bug

PostPosted: Wed Feb 25, 2015 1:04 pm
by dilsama
This was running on Facebook, on a laptop, so I shouldn't have had any problems with memory or game data clearing.

Re: Freeze / Refresh bug

PostPosted: Wed Feb 25, 2015 8:34 pm
by pmsupport
Hi dilsama, I have forwarded it to the dev team.