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can't join a guild

PostPosted: Wed May 13, 2015 5:54 pm
by lorenzo
if I search by name or try to choose random when I try and join a guild it says connecting and freezes

Re: can't join a guild

PostPosted: Wed May 13, 2015 8:44 pm
by pmsupport
Hi lorenzo, please clear the cache in your browser and try again.

Re: can't join a guild

PostPosted: Wed May 13, 2015 11:07 pm
by lorenzo
still the same thing. says connecting and wheel just spins

Re: can't join a guild

PostPosted: Wed May 13, 2015 11:57 pm
by pmsupport
Hi lorenzo, can the game load when you fight battles or perform other operations in game? Please check if you have cleared all the cache. For example, you have to change the default option in Chrome to "from the beginning of time" if you are using Chrome, or it will not delete all the cache. You can also try reboot your router and reconnect the computer to the network.

Re: can't join a guild

PostPosted: Thu May 14, 2015 1:13 am
by Elimindreda
I am having same issue...leveled up to 10 and can play all other aspects of game but cannot enter a guild...only get navigation wheel...even after clearing lifetime browser history and app catches and cookies. :(

Re: can't join a guild

PostPosted: Thu May 14, 2015 4:17 am
by pmsupport
Hi Elimindreda & lorenzo, thanks for bringing this to our attention. I have forwarded it to the team to look into this.

Re: can't join a guild

PostPosted: Thu May 14, 2015 5:42 am
by admin
Thanks for the reports. This should be fixed now.