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lost battle team

PostPosted: Thu Sep 17, 2015 1:36 pm
by Gizmet
so I had a freeze and had to refresh, and then lost my battle team except for friend leader. still had same hp, but no attacks from rest of team and couldn't use skills ('cause they weren't there). Sorry about no screenshot, but I can't figure how to get one of those posted here. But that's my basic issue.

Re: lost battle team

PostPosted: Thu Sep 17, 2015 8:39 pm
by pmsupport
Hi Gizmet, thanks for the report. Have you tried refreshing it again? Have you tried clicking the position where your cards should be to see if the skill message will pop out? Which stage were you battling? Could you please send the screenshot to support@playmage.com?

Re: lost battle team

PostPosted: Fri Sep 18, 2015 10:50 am
by Gizmet
I've tried both clicking the old positions and refreshing again. The screenshot has been sent to support along with more detailed information (what stage this happened on, etc).

Re: lost battle team

PostPosted: Sun Sep 20, 2015 8:45 pm
by pmsupport
Hi Gizmet, thanks for the screenshot and the information.