Did not receive double miles on Black Tortoise recruit.

Did not receive double miles on Black Tortoise recruit.

Postby Sigourney » Thu Jun 01, 2017 3:49 am

Did not receive double miles on Black Tortoise recruit. Only 500 given. Game ID# a1f55f
Sigourney
 
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Joined: Thu Mar 12, 2015 12:47 am

Re: Did not receive double miles on Black Tortoise recruit.

Postby admin » Thu Jun 01, 2017 12:10 pm

Hi Sigourney,

You recruited them before the double miles was enabled but before the recruit discount was removed (meaning you recruited them 50 Gems less).

Best Regards,
Playmage Support
admin
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Re: Did not receive double miles on Black Tortoise recruit.

Postby Sigourney » Fri Jun 02, 2017 7:42 am

So, as stated, I did not get my miles, a clerical error on PM part, should not be my fault ....or should it.
Sigourney
 
Posts: 54
Joined: Thu Mar 12, 2015 12:47 am

Re: Did not receive double miles on Black Tortoise recruit.

Postby admin » Fri Jun 02, 2017 2:09 pm

Hi Sigourney,

You recruited the card 30 minutes before the double miles was announced and enabled. Given the proximity of your recruit we can offer you 500 more miles in exchange for 50 Gems, as the card was 250 Gems (50 Gems more) once the double miles was activated. Please let me know.

Best Regards,
Admin / Playmage Support
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Site Admin
 
Posts: 3527
Joined: Fri Oct 16, 2009 1:06 am


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