Page 1 of 1

Did not receive double miles on Black Tortoise recruit.

PostPosted: Thu Jun 01, 2017 3:49 am
by Sigourney
Did not receive double miles on Black Tortoise recruit. Only 500 given. Game ID# a1f55f

Re: Did not receive double miles on Black Tortoise recruit.

PostPosted: Thu Jun 01, 2017 12:10 pm
by admin
Hi Sigourney,

You recruited them before the double miles was enabled but before the recruit discount was removed (meaning you recruited them 50 Gems less).

Best Regards,
Playmage Support

Re: Did not receive double miles on Black Tortoise recruit.

PostPosted: Fri Jun 02, 2017 7:42 am
by Sigourney
So, as stated, I did not get my miles, a clerical error on PM part, should not be my fault ....or should it.

Re: Did not receive double miles on Black Tortoise recruit.

PostPosted: Fri Jun 02, 2017 2:09 pm
by admin
Hi Sigourney,

You recruited the card 30 minutes before the double miles was announced and enabled. Given the proximity of your recruit we can offer you 500 more miles in exchange for 50 Gems, as the card was 250 Gems (50 Gems more) once the double miles was activated. Please let me know.

Best Regards,
Admin / Playmage Support