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Unable to load DE in FB browser, or Stand alone Game Room
Posted:
Fri Jan 19, 2018 6:36 amby Sigourney
For the past 8 hours, I have been unable to load the in browser DE FB game, or DE in the stand alone FB Game Room application. In a browser window through FB, i get nothing...in the Game Room App, it says "Connecting" and wont complete the loading into the main menu...just sits and spins. Should I be worried>? Seems very unusual that neither one will load, considering the different portal. Are they both running on port 8080 http traffic, and if not, what port can i check to see if for some reason windows firewall has decided to block a port.
Re: Unable to load DE in FB browser, or Stand alone Game Roo
Posted:
Fri Jan 19, 2018 9:41 amby admin
The game is running on standard https port 443 which FB connects the game on. The server is doing fine so you might want to make sure Flash isn't blocked on the browser.
Best Regards,
Playmage Support
Re: Unable to load DE in FB browser, or Stand alone Game Roo
Posted:
Fri Jan 19, 2018 11:23 amby Sigourney
Yeah, no its not flash, the game starts and hangs up with the spinning Boat Helm wheel, and chat is working...but never loads throo. Going to check the port.
Re: Unable to load DE in FB browser, or Stand alone Game Roo
Posted:
Sat Jan 20, 2018 1:49 amby admin
Could be a badly cached file preventing the game from loading. Have you tried clearing the browser cache then restarting the browser?
Best Regards,
Playmage Support