Revive potions that doesnt work

Revive potions that doesnt work

Postby Lilanke » Sat Apr 02, 2016 4:19 am

Hi supportteam! I have an issue with revive potions... It has happened at least five times that when I died during battle and choose to revive because the stakes were high that the game crashed. When reopened the revivepotions or gems (had to buy revive potions during battle several times) were gone!! Please fix this problem! My account is
A4acx2

(I would appreciate it greatly when you can restore my lost potions / gems)
Lilanke
 
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Re: Revive potions that doesnt work

Postby pmsupport » Mon Apr 04, 2016 9:52 pm

Hi Lilanke, I have sent you a private message regarding this matter. Please check your new message.
Enjoy the game!
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Re: Revive potions that doesnt work

Postby izzyack420 » Wed Jun 22, 2016 10:46 pm

Hi support team!

I have been having the same issue with revive potions, Happened 10+ times in the last 7 days, is a bit of a let down when I'm paying gems to buy more potions when I could be using them on Hero draws.
izzyack420
 
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Re: Revive potions that doesnt work

Postby pmsupport » Thu Jun 23, 2016 12:31 am

Hi izzyack420, we are looking into this issue. Sorry for the inconvenience.
Enjoy the game!
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Re: Revive potions that doesnt work

Postby izzyack420 » Thu Jun 23, 2016 3:52 am

Do you need any details from me so revive potions can be returned?
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Re: Revive potions that doesnt work

Postby pmsupport » Thu Jun 23, 2016 4:26 am

Hi izzyack420, I have sent you a private message. Please check your new message.
Enjoy the game!
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Re: Revive potions that doesnt work

Postby pmsupport » Fri Jun 24, 2016 4:58 am

Hi guys, we've fixed in the bug in version 1.3.1 which we have just submitted to Google. It should be approved by Google within several hours. Please update the game to version 1.3.1 immediately after it is released to avoid more losses.
Enjoy the game!
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