Game cuts out during battles

Game cuts out during battles

Postby Hasbin1 » Mon Dec 19, 2016 9:14 am

Hello
Just started playing your game. Enjoy it. Whenever I try to do "the oriental girl" quest it always cuts out at some time during the quest. Sometimes at beginning, I've made it past the 3 bosses once only to have it cut out again. Same as arena, heroes hall, guild battle Currently in Temple Run.
Hasbin1
 
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Joined: Mon Dec 19, 2016 8:47 am

Re: Game cuts out during battles

Postby admin » Mon Dec 19, 2016 10:44 am

Hi Hasbin1,

This sounds two possible causes: low on storage space or low on device memory, with the latter more likely the case if you are using device such as 2nd gen iPad or older android phones. You can help with the low memory issue by removing other apps out of the background list. I will let our dev team know this as well to see if they can reduce the memory requirement.
admin
Site Admin
 
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