Possible Issue with Pet Rescue

Possible Issue with Pet Rescue

Postby 33up » Sun Jan 15, 2017 2:33 pm

Hi, I'm either experiencing a bug or have extremely bad luck. It has been going on 4 or 5 days now where I haven't gotten a single pet piece, never once have I missed the refresh rate so I have done quite a number of pet rescues in those days. First 3 days or so I thought just really bad luck, but it's not changing.
Further more, 2 times in a row after the pet boss was defeated I would get a pop up saying an error occured, and I would lose my raid chance but not recieve the reward in mail, this happened about 8 hours ago.
Account name: Syzygy
Thanks
33up
 
Posts: 16
Joined: Thu Dec 22, 2016 10:37 pm

Re: Possible Issue with Pet Rescue

Postby admin » Sun Jan 15, 2017 3:04 pm

Hello 33up,

What level of raid bosses are you fighting? The higher of the boss you participate in, the much higher the chance of getting a piece drop.
We will look into the error you got.

Best Regards,
Admin / Playmage Support
admin
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Re: Possible Issue with Pet Rescue

Postby 33up » Sun Jan 15, 2017 4:33 pm

Usually over level 20, up to level 30.
I've done a few lower levels, did 2 more raids just today and still not one peice. :mrgreen:
33up
 
Posts: 16
Joined: Thu Dec 22, 2016 10:37 pm

Re: Possible Issue with Pet Rescue

Postby 33up » Tue Jan 17, 2017 3:55 pm

Battle Data Error, I got this again 2 times today.
I lose my Raid Chance and don't receive the victory reward mails for the victory.
This time I took a screen cap, this one just happened a minute ago.
Image
33up
 
Posts: 16
Joined: Thu Dec 22, 2016 10:37 pm

Re: Possible Issue with Pet Rescue

Postby admin » Tue Jan 17, 2017 4:43 pm

Thanks for the report. We will continue to look into this.
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