Bug in Guild War (ASAP)

Bug in Guild War (ASAP)

Postby Quinta » Sat Jan 28, 2017 4:20 pm

Hi admin

Our guild currently fights against Rivendell.
The problem is when my member Empyrial killed Neocy, there is an announcement "data server error" or so.
Then, Neocy is still alive. When Empyrial tries to attack second time, Empyrial's team is badly damaged and Neocy is in perfect condition.
Please investigate, we have been discussing the war strategy but this is unacceptable.
If i can ask to you, please restart hp of Empyrial to max as he was before battle against Neocy.

Thank you very much
Quinta
 
Posts: 31
Joined: Thu Dec 29, 2016 8:17 am

Re: Bug in Guild War (ASAP)

Postby admin » Sat Jan 28, 2017 4:43 pm

Thanks for the report. We are looking into this.
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am

Re: Bug in Guild War (ASAP)

Postby admin » Sat Jan 28, 2017 4:59 pm

We have restored Empyrial cards HP and the bug has been forward to the dev team to investigate further. Sorry for the problem the issue has caused.
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am

Re: Bug in Guild War (ASAP)

Postby Quinta » Sat Jan 28, 2017 5:09 pm

Thank you very much for your fast actions
All of us (especially me and Empyrial) truly appreciate your effort
Quinta
 
Posts: 31
Joined: Thu Dec 29, 2016 8:17 am

Re: Bug in Guild War (ASAP)

Postby Kold » Sat Feb 04, 2017 2:22 pm

Would like to add, this bug is not fixed, the same thing happened to my guild against Departed this week. However, we managed to get through after fighting and beating the same guy twice.
Kold
 
Posts: 13
Joined: Sun Dec 18, 2016 11:03 am

Re: Bug in Guild War (ASAP)

Postby admin » Mon Feb 06, 2017 10:16 am

Update: the bug causing this should now be fixed. Thanks again for the reports.
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am


Return to Support