Page 1 of 1

Guild dungeon issue

PostPosted: Tue Mar 07, 2017 3:48 am
by Donkeypunch
Hey guys just I am having issues using my daily try on guild dungeon. The game keeps trying to charge me gems to buy more guild dungeon tickets when I still have daily chance left. Plz help. Thanks

Re: Guild dungeon issue

PostPosted: Tue Mar 07, 2017 5:51 am
by admin
Hi Donkeypunch,

Thanks for contacting us. Our server record does show that you already used both guild dungeon chances for today. Are you sure you are reading the daily chances remaining correctly? Does force quitting the app then restart help?

Best Regards,
Admin / Playmage Support

Re: Guild dungeon issue

PostPosted: Tue Mar 07, 2017 11:21 am
by Donkeypunch
I see what happened. I had requested help for guild dungeon for 1 of my tries. But the dot for daily tries left doesn't go away until someone acts on your request. Thanks for looking into it