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Game crashes when i start loading level

PostPosted: Tue Aug 15, 2017 2:41 pm
by Belly
Hello!

On Chapter 5, when i start loading level "Unexpected Discovery" the game crashes. It happens every time. What should I do ?

Re: Game crashes when i start loading level

PostPosted: Wed Aug 16, 2017 1:20 am
by admin
Hi Belly,

There are two possible causes to this:

1. In correctly patched file. In this case reinstalling the app (or clearing the app data on android devices) can trigger a redownload and fix the problem.

2. Not enough memory to load the stage, which some chapter 5 stages can take a bit. If you are using android device with only 1GB ram, you probably want to kill all other apps running in the background before attempting again. If that doesn't help you can try another device or run the stage on the free android emulator http://www.bluestacks.com/download.html ... -dl-button

Hope this helps,
Playmage Support

Re: Game crashes when i start loading level

PostPosted: Sun Aug 20, 2017 11:20 pm
by Belly
Thanks for the advice... i try bluestacks now ;)