Game crashes when i start loading level

Game crashes when i start loading level

Postby Belly » Tue Aug 15, 2017 2:41 pm

Hello!

On Chapter 5, when i start loading level "Unexpected Discovery" the game crashes. It happens every time. What should I do ?
Belly
 
Posts: 2
Joined: Sat Jul 01, 2017 6:56 pm

Re: Game crashes when i start loading level

Postby admin » Wed Aug 16, 2017 1:20 am

Hi Belly,

There are two possible causes to this:

1. In correctly patched file. In this case reinstalling the app (or clearing the app data on android devices) can trigger a redownload and fix the problem.

2. Not enough memory to load the stage, which some chapter 5 stages can take a bit. If you are using android device with only 1GB ram, you probably want to kill all other apps running in the background before attempting again. If that doesn't help you can try another device or run the stage on the free android emulator http://www.bluestacks.com/download.html ... -dl-button

Hope this helps,
Playmage Support
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am

Re: Game crashes when i start loading level

Postby Belly » Sun Aug 20, 2017 11:20 pm

Thanks for the advice... i try bluestacks now ;)
Belly
 
Posts: 2
Joined: Sat Jul 01, 2017 6:56 pm


Return to Support