No gems wen i buy a pack

No gems wen i buy a pack

Postby CaJoramos » Thu Sep 07, 2017 3:59 pm

Hi there, today i buy a 8200, gems pack but the gems didnt apear in my acc, nee a fix to this problem please, im european( portuguese) so i dont speak very well my acc id is c16n19 and i have transaction id from google if u want, and im thinking, this kind of probleam need a proper section, waitin for reply to solve this, until there no more buys for sure, thanks
CaJoramos
 
Posts: 9
Joined: Sun Aug 27, 2017 9:04 am

Re: No gems wen i buy a pack

Postby admin » Fri Sep 08, 2017 12:28 pm

Hi CaJoramos,

I noticed couple of your Gem purchases already went through. If you still have other purchases not credited, please try restarting the app and if that doesn't work, please send the Google Play order ID with your account name/id to me via private message (pm button) or to support@playmage.com

Best Regards,
Playmage Support
admin
Site Admin
 
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Joined: Fri Oct 16, 2009 1:06 am


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