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VIP 6 problem

PostPosted: Sun May 27, 2018 3:45 am
by Glybo
Hello,
I reached the vip 6 lvl yesterday.
But I did not have the bonuses that go with it. I'm still 28 friends so I should be 30 and especially I do not have any more
my sweep tickets :( I should have 20 now and I have not received at all by connecting this morning ... is it possible to correct it please ???

Re: VIP 6 problem

PostPosted: Sun May 27, 2018 4:19 am
by admin
Hi Glybo,

Thanks for contacting us. I think you might be mis-reading the VIP perk screens. The total number is in blue, and green number in parenthesis is number increased from the previous VIP level. So for VIP 6, it says 28 (+2), it means 28 total max friends, increased 2 from VIP 5. Raid tickets 15 (+5), means total daily free ticket is 15, increased 5 from VIP 5. The raid tickets are sent daily to your mailbox when you login at first time (eg. if you were played few minutes past midnight server time and already claimed all, then logged in in the morning, then VIP daily reward was sent to your mail earlier)

Hope this helps,
Playmage Support