Free energy / skill refil

[Minnon]

Can i get a answer on why i all of the sudden lost my free energy/skill reset, when the event is still valid?

[admin]

Can you please elaborate what you meant? If you are talking about purchasing items of 20+ gems to get free energy, that only applies to premium items and allies as promotion states. it does not apply to guardian offerings.

[Minnon]

Can you please elaborate what you meant? If you are talking about purchasing items of 20+ gems to get free energy, that only applies to premium items and allies as promotion states. it does not apply to guardian offerings.

I had at the guardian so i could refill energy for free wich i used a lot of times, then today i bought more gems, and it went away, so something must be wrong somewhere.

[admin]

You need to spend down to below 50 gems for that to show up again. Below are more criteria listed in the expansion release notes:

* Free energy fill for new players
** Guardian will charge 0 gems for energy refill for players meeting following requirement:
** Level 60 or below.
** Less than 20 points of stat over softcap.
** No more than 50 gems balance.
** No item with more than 100 enhances.
** No more than 20 virtual members