by pmsupport » Fri Oct 17, 2014 4:29 am
Hi Nikola, I have checked and it shows that the remaining Water Maiden was received at 2014-10-16 15:11:10 Eastern Time, which means the purchase was successful and it is the previous Water Maiden card that is lost. We are pretty sure that the game will not make a player's card disappear without manual operation. Because we received similar reports before and we had the developers spend a long time digging in the server log, only to find out the log that the players' accidentally used them to strengthen other cards.
Enjoy the game!
Playmage Support