i think i broke my game

i think i broke my game

Postby robert276 » Sun Aug 09, 2015 9:02 pm

i evolved my unicorn, and wanted to see if it would work as a card even though it didn't have a picture. All it did was say connecting and couldn't even refresh since it would do the same thing. I logged in with a different browser to get rid of that run but now i can't edit my teams. Hopefully no one else tries using that card as a helper.
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Re: i think i broke my game

Postby pmsupport » Sun Aug 09, 2015 9:14 pm

Hi robert276, do you mean the picture of the unicorn has disappeared from both the card icon and the card detailed screen? Did you use it in a battle and it didn't attack and its active skill could not be used? You cannot edit your team now because every time you tap Edit Team and the game crashes? Please clear the cache thoroughly in all the browsers and open the game again.
Enjoy the game!
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Re: i think i broke my game

Postby robert276 » Sun Aug 09, 2015 9:17 pm

sorry i should have clarified, i noticed that you could evolve into 8* unicorn but the picture isn't showing yet, i was able to evolve it but when i tried putting it in team it wouldn't work and kept getting the "connecting" message
robert276
 
Posts: 37
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Re: i think i broke my game

Postby robert276 » Sun Aug 09, 2015 9:19 pm

i was able to change me lead card by changing teams when trying to start a map, but i still can't change that team since i can't click on the 8*unicorn card
robert276
 
Posts: 37
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Re: i think i broke my game

Postby pmsupport » Sun Aug 09, 2015 9:35 pm

Hi robert276, please clear the cache thoroughly in all the browsers and open the game again.
Enjoy the game!
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Re: i think i broke my game

Postby robert276 » Sun Aug 09, 2015 10:52 pm

still having some connecting issues occasionally but once i refresh it works, and the team with the unicorn god still can't be edited. Hopefully it will all be fixed once the expansion is fully released. Until then, hopefully no one else tries to evolve their cards into the yet to be released cards
robert276
 
Posts: 37
Joined: Wed Dec 17, 2014 11:08 pm

Re: i think i broke my game

Postby pmsupport » Mon Aug 10, 2015 4:56 am

Hi robert276, we will fix the game so that these cards cannot be evolved until the expansion is updated. We have deleted your 8 star Unicorn and refunded you two 7 star Unicorn cards (one level 1 and one level 20 7 star Unicorn) and the materials the evolution consumed (one Rainbow Map, two Golden Pirate Coin and one Rainbow Pirate Bag). You may need to refresh the game to see the balance change.
Enjoy the game!
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