by admin » Mon Apr 16, 2018 12:43 am
Hi Mscowler,
Unfortunately, we don't keep track of cyrstal box open transactions. Since your stacks had space there is no reason why it wouldn't increase when you opened the first box. The dev team also double checked there is no way for the game to displace your crystals, so if you are absolutely sure the stacks didn't increase, perhaps you accidentally dropped instead of open.
Best Regards,
Playmage Support