Player having difficulties with character

Player having difficulties with character

Postby Feochadan » Fri Aug 10, 2018 11:36 am

Hiya supportians!

I am attempting to help a very new player to the game. His name is Raynman and is in JLH. He started off as a Hero character but did a restart.

None of his FB friends can see his picture, send him dream stones, add him to party or anything like that. He would like to be visible.

Does this have something to do with the privacy settings if you start the game with an assigned name? Anyways, I was wondering if you could help him out.

Thank you very kindly and have a great day!

Darlene
Feochadan, GO JLH
Feochadan
 
Posts: 53
Joined: Fri Nov 18, 2011 3:21 pm

Re: Player having difficulties with character

Postby admin » Fri Aug 10, 2018 11:54 am

It may be his own privacy settings. He can go to his Facebook settings, in the app section make sure Dream World has the friends permission granted. If the permission cannot be added back manually or is not showing as an issue, he can try remove the app and add it back (should retain the link to his current Dream World account).

Best Regards,
Playmage Support
admin
Site Admin
 
Posts: 3376
Joined: Fri Oct 16, 2009 1:06 am

Re: Player having difficulties with character

Postby Feochadan » Sun Nov 11, 2018 9:19 am

Hiya!

I should have mentioned far before now that this worked out perfectly. Thank you very kindly!

Darlene
Feochadan
 
Posts: 53
Joined: Fri Nov 18, 2011 3:21 pm


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