Missing Gems

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Missing Gems

Postby holtera » Thu Jan 14, 2010 10:49 pm

This is the email that I have recieved saying that I have done what your points thing required of me but have not recieved the points for it. Please add my points to my account. My facebook email is alex-holter@uiowa.edu.
Play Warrior Epic for free!
Offerpal ID: 182956270
01/14/2010 Normally within minutes (DID NOT GET THEM)

I tried to find an email address to address you with this problem but nothing was available except this forum.
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Joined: Thu Jan 14, 2010 10:45 pm

Re: Missing Gems

Postby BanzaiBob » Fri Jan 15, 2010 12:03 am

You need to take this issue up with offerpal directly. You can do this by going to the guardian page -> missing gems -> find the offer you completed -> contact support. You will need some proof that the offer has ben completed - the confirmation email should do. They are usualy quick to credit gems owed but some times it can take much longer to credit your gems than it states in the offer text. Hope this helps resolve your problem.
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